Testimonials and News

Facewatch is “absolutely fantastic and I wouldn’t be without it”

Jenny Hill from Cavehill Retail had Facewatch installed in her…
5th June 2024/by Lauretta Rapley

Facewatch featured on BBC Morning Live

Watch Facewatch as featured on BBC Morning Live today. See…
17th May 2024/by Lauretta Rapley

Facewatch appoint former UK Biometrics Commissioner



14th November 2023/by Lauretta Rapley

Facewatch contribute to fightback against ‘rampant crime’

Asian Trader - "Exclusive: Retailers rise to occasion to fight…
25th October 2023/by Lauretta Rapley

Facewatch is an indispensable asset for our establishment


The Symposium, a vibrant cocktail bar at the…
24th October 2023/by Lauretta Rapley

Shoplifting: The Battle On The High Street?

"Shoplifting: The Battle On The High Street?"

20th October 2023/by Lauretta Rapley

Protecting our staff and our business with Facewatch

Testimonial from Brookfield Retail - Umar Patel, Operations…
19th October 2023/by Lauretta Rapley

Shocking CCTV footage shows the reality of shoplifting for frontline retail workers

Facewatch customers invited BBC News into their shops to…
12th October 2023/by Lauretta Rapley

Facewatch customers speak to BBC News about the rise in shoplifting and abuse

Facewatch customers speak to BBC News about their motivation…
12th October 2023/by Lauretta Rapley

Facewatch delivers safety and security for forecourts

Satisfied Facewatch customer, Simon Lawrence from Lawrence…
11th October 2023/by Lauretta Rapley

Retailers feel like they are working in a ‘warzone’

"Shops & Robbers" A very compelling story on ITV News…
5th October 2023/by Lauretta Rapley

Even shoplifters say that more needs to be done to stop them

Shoplifters speak to the BBC saying that "shoplifting was…
5th October 2023/by Lauretta Rapley

Facewatch is the “biggest success” in keeping staff safe

Dave Hiscutt, Head of Operations for Bassett Retail spoke…
5th October 2023/by Lauretta Rapley

Facewatch featured in The Telegraph

Source: The Telegraph
Click the link above to read the full…
19th September 2023/by Lauretta Rapley

Bonjour la France!

Bonjour La France!
Facewatch filmed with @infofrance2…
11th September 2023/by Lauretta Rapley

Super Recognisers – the lengths Facewatch go to in order to protect frontline retail workers

Facewatch recruit Super Recognisers as Facial Analysts to…
1st September 2023/by Lauretta Rapley

Facial recognition and racial bias

We are often asked about the accuracy of the Facewatch algorithm…
17th August 2023/by Lauretta Rapley

Facewatch featured on CNN


Facewatch Founder Simon Gordon recently spoke to…
7th August 2023/by Lauretta Rapley

Facewatch on BBC Radio 2 as Simon Gordon speaks to Jeremy Vine about the effectiveness of the system


With reports of a new crime and justice bill that…
3rd August 2023/by Lauretta Rapley

Facewatch Founder Simon Gordon speaks to Evan Davis on Radio 4


Facewatch Founder Simon Gordon spoke to Evan Davis…
2nd August 2023/by Lauretta Rapley

Facewatch Data Protection Officer explain how Facewatch works to Vanessa Feltz on Talk TV


Facewatch Data Protection Officer explains to Vanessa…
2nd August 2023/by Lauretta Rapley

17% reduction in violence in Facewatch stores


The Co-op has recently experienced a concerning…
28th July 2023/by Lauretta Rapley

Staff safety is a big issue as “criminals have a license to shoplift”, says one of the UK’s biggest retailers

Staff safety is a big issue as "criminals have a license…
19th July 2023/by Lauretta Rapley

Within just one week of implementing the system, we witnessed a significant decrease in crime


An exciting testimonial from our newest partner!…
29th June 2023/by Lauretta Rapley

How Facewatch complies with the Data Protection Act

The Information Commissioner’s Office (ICO) is the UK supervisory…
31st March 2023/by Lauretta Rapley

Facewatch wins best practice backing from UK regulator for Facial Recognition technology


Facewatch has become the first facial recognition…
27th March 2023/by Lauretta Rapley

Facewatch gets strong support from customers and public despite activist concerns


A Mail on Sunday article featured criticism from…
14th March 2023/by Lauretta Rapley

Inside Boots’ 24-hour shoplifting CCTV hub catching thieves in the act

Fascinating to hear the inside story…

Channel 4 have…
9th March 2023/by Phil Wright
Protecting assets from crime



Facewatch teamed up with Security Journal UK for…
12th October 2022/by Michelle Henchoz
Live Demo & ROI Webinar


Retailers, join our live Facewatch demonstration and learn…
29th September 2022/by Phil Wright

Biometric Update article

Facewatch was recently under the spotlight when privacy advocate…
25th August 2022/by Phil Wright

Facewatch Addresses Misleading And False Claims Made By Privacy Group In Legal Complaint

Big Brother Watch claims supermarket biometric scans of “thousands…
29th July 2022/by Phil Wright

BBC Frontline Fightback – Eat 17

Emmanuelle Jardin, Eat 17 Store Manager: "We can see a big…
11th July 2022/by Phil Wright
Webinar: Biometric Data and The Law

Facewatch invite retailers to attend a live webinar to discuss data protection law specific to deploying facial recognition

Places are limited, please click here to register.

22nd June 2022/by slfw-access

Face to Face Interviews with Fraser Sampson 6 of 7 – How to adopt the Surveillance Code of Practice

Play video here:

Fraser explains how to access the code…
12th April 2022/by Phil Wright

Face to Face Interviews with Fraser Sampson 5 of 7 – Operating Responsibly

Play video here:

Adoption of the Surveillance Camera Code…
12th April 2022/by Phil Wright

Face to Face Interviews with Fraser Sampson 4 of 7 – Being Ethical and Competitive

Play video here:

Fraser explains that establishing clearly…
12th April 2022/by Phil Wright

Face to Face Interviews with Fraser Sampson 3 of 7 – Building Trust in Facial Recognition

Play video here:

Fraser and Nick agree that businesses…
24th March 2022/by Phil Wright

Budgens Buckingham Park would absolutely recommend Facewatch

24th March 2022/by George Gordon

Face to Face Interviews with Fraser Sampson 2 of 7 – Data Integrity and Standards

Play video here:

Nick & Fraser discuss the requirements…
22nd March 2022/by Phil Wright

Face to Face Interviews with Fraser Sampson 1 of 7 – Being Accountable

Play video here:

In the first of seven interviews with…
11th March 2022/by Phil Wright

‘Facewatch has made a massive improvement to our store’ says Nisa Local Bow Road

28th September 2021/by George Gordon

Eat17 Hackney sees a significant drop in store crime since installing Facewatch

16th September 2021/by George Gordon
Martin Sanger - Appleby Westward Spar

Appleby Westward roll out Facewatch across Spar convenience stores in the Southwest.

4th August 2021/by Facewatch

Facewatch – trusted, legal and ethical

In a series of blogs, Facewatch's  Data Protection Officer…
21st June 2021/by Facewatch

Installations in Leeds and Wolverhampton

The pace of Facewatch installations continues to increase with…
17th June 2021/by Facewatch

3 million people at risk of violence at work

Nick Fisher, CEO, Facewatch, responds to the latest BRC crime…
27th May 2021/by Facewatch

Facewatch is featured on the new BBC documentary – Frontline Fightback


If you think criminals are getting away with it,…
8th April 2021/by Facewatch
nick Fisher CEO - Facewatch

Standing up for retail workers

Response to the recent demand for legislation to protect shopworkers…
15th February 2021/by Facewatch
Sholinfg Garage southampton Lawrences Garages

Simon Lawrence impressed with Facewatch upgrade

Simon Lawrence, owner of Lawrence's garages, upgraded to the…
4th February 2021/by Facewatch

Daily Mail reports on Facewatch’s success in deterring crime

Meat, nappies, razor blades and deodorant top the list of Britain's…
10th January 2021/by Facewatch
nick Fisher CEO - Facewatch

Facewatch facial recognition – A Christmas present and future for those working in retail

Nick Fisher talks about the challenges for retailers and how…
21st December 2020/by Facewatch
BSIA Broadcast AFR

BSIA Broadcast – AFR: authentication, identification and ethical usage

Facewatch support the BSIA as a full member and are working with…
18th November 2020/by Facewatch
Sholinfg Garage southampton Lawrences Garages

Why we use Facewatch?- Simon Lawrence discusses Covid, security and the future

A family business with an eye for the future 

Simon Lawrence,…
28th October 2020/by Facewatch
Gareth Lewis , Co-op

Facewatch at the Southern Co-op

Protecting our customers and colleagues
Comment from Gareth…
5th October 2020/by Facewatch
BRC - workers protection

MPs urged to protect shopworkers against violence

BRC unveils Shopworkers’ Protection Pledge to protect…
2nd September 2020/by Facewatch

Customer Feedback Survey

During July we asked a selection of Facewatch customers a series…
11th August 2020/by Facewatch
Facewatch/Sentinel integration

Monitor Computer Systems and Facewatch partner to deliver facial recognition to the Sentinel security monitoring system

2nd July 2020/by Facewatch
Facewatch App

Nick Fisher: Facing down shop crime

Facing down shop crime
Big Interview with Asian Trader magazine:…
16th June 2020/by Facewatch
Facemask test

Facemask algorithm test – VLOG#2

In this short video, we preview and test the new Facewatch facemask…
1st June 2020/by Facewatch
Facewatch Facemask algorithm

Facewatch launches facemask recognition upgrade

Facemasks are everywhere, serving as one of the frontlines in…
11th May 2020/by Facewatch
Facewatch on a crusade for safer retailing

Nick Fisher, on a crusade for a safer high street, discusses why facial recognition is the smart answer

24th April 2020/by Facewatch
Coronavirus outbreak

Retail staff subjected to hostile customers during coronavirus outbreak?

By Hugh Radojev 18 March 2020  Retail Week 
As the government…
18th March 2020/by Facewatch
Fiona Barton QC

Facial Recognition: Fiona Barton QC and Facewatch present

In an open debate at The Temple in London the issues of facial…
17th February 2020/by Facewatch

Retail crime statistics in 2019 show even greater need for a ‘self help’ answer

17th February 2020/by Phil Wright

Facewatch launches in Spain with the appointment of retail technology business leader SBT

SBT are one of the leading providers of technology solutions…
6th January 2020/by Facewatch
Daily Telegraph

Daily Telegraph – Pros and cons of Facial Recognition

By Charles Hymas

Home Affairs Editor (The Daily Telegraph)



31st October 2019/by Facewatch
Nick Fisher, CEO, Facewatch

Guardian Newspaper reports on the rise of facial recognition technology

We are hurtling towards a surveillance state’: the…
6th October 2019/by Facewatch
Nick Fisher CEO Facewatch

Face2Face with Nick Fisher, CEO, Facewatch – putting the record straight on facial recognition

Nick Fisher, CEO, of Facewatch talks Face2Face with customers,…
26th September 2019/by Facewatch

2020 Olympics in Tokyo will use facial recognition technology


SEPTEMBER 11, 2019 
Hundreds of terminals…
12th September 2019/by Facewatch

The risks and rewards of facial recognition in retail – Retail Week reports

By Grace Bowden 27 August 2019

Facial recognition technology…
9th September 2019/by Facewatch

Crime against retailers and wholesalers continues to rise- New Gov report says

By Gaelle Walker 5 September 2019 Convenience store magazine

9th September 2019/by Facewatch

The High Court said the use of facial recognition tech by police was legal

Reported by:Rowland Manthorpe
Technology correspondent @rowlsmanthorpe…
4th September 2019/by Facewatch

Facewatch exhibit at RETAIL RISK conference and exhibition in Leicester on 3rd October

The Facewatch team will be exhibiting at the Retail Week…
4th September 2019/by Facewatch
BRC logo


Violence remains a key issue this year. On average,…
20th August 2019/by Facewatch
Observer - Facewatch - Facial recognition

The Observer – Facial recognition… coming to a supermarket near you…

Published in The Observer, by Tom Chivers, Sun 4 Aug 2019…
5th August 2019/by Facewatch

ACS crime report – The biggest concerns for retailers are violence, theft and verbal abuse

Crime Report 2019

The ACS 2019 Crime Report shows…
29th July 2019/by Facewatch
Facewatch and Intel partner in retail crime prevention campaign

Facewatch and Intel launch new campaign focusing on retail crime prevention

23rd July 2019/by Facewatch

Automated facial recognition trials backed by home secretary, Sajid Javid

Sajid Javid, the Home Secretary, has backed trials of face recognition…
12th July 2019/by Facewatch

Facewatch partners with Store Excel to help retailers embrace facial recognition


Facewatch is leading the drive to support retailers…
8th July 2019/by Facewatch
Facewatch stops crime

Stand up to shoplifting – Convenience Store Magazine reports:

Unable to rely on the police for help, many retailers are…
1st July 2019/by Facewatch

Budgens convenience store endorses the success of Facewatch facial recognition security camera

Facewatch has won the total support of Paul Wilks after a successful…
28th June 2019/by Facewatch
Shopworkers under siege

The BBC One Show reports on the chilling reality of working in the retail industry

The One Show reports on the fear, worry and challenges facing the retail trade highlighting the disregard shoplifters have for CCTV and staff when focused on stealing from stores.
13th June 2019/by Facewatch
new facial recognition technology guidelines for MET police

Ethics Panel sets out future framework for new facial recognition technology

The independent panel that advises City Hall on the ethics of policing has set out new guidelines on how facial recognition technology should be used by the Met Police in the capital.
13th June 2019/by Facewatch
Cressida Dick

Public expects facial recognition system policing, London’s top officer says

“I actually believe facial recognition technology, properly overseen, properly thought about, properly circumscribed, is something that our public would expect us to be doing”
11th June 2019/by Facewatch
Nick Fisher CEO Facewatch

Nick Fisher, CEO of Facewatch “Facial recognition security systems are a force for good”

"Facewatch’s retail crime reduction system, using facial recognition, shows how this developing technology can be acceptable and secure for the public whilst reducing crime and unacceptable behaviour in the retail environment."
3rd June 2019/by Facewatch