As used by leading UK retailers

As used by leading UK retailers

Without doubt the #1 innovation within the last 10 years for retail loss prevention.

I dread to think where we would be without it..

JTHead of Retail Operations for Frasers Group, incl Flannels, House of Fraser, Sports Direct and Evans Cycles

I would highly recommend Facewatch to any retailer experiencing any type of theft or anti-social behaviour.

Siobhan KosHead of Retail, Luton Town Football Club

We run our service station in a very challenging area and Facewatch has proved itself a vital tool in helping my staff to identify numerous criminal elements. We highly recommend this system in combating crime.

Simon LawrenceManaging Director, Lawrences Garages (London) Ltd

Since installing Facewatch, the overall level of theft and disruption in the store has decreased significantly and my staff now feel safer.

PaulOwner, Budgens Stores

Facewatch works great and the signage is clear for all to see. There’s no evidence that it has put genuine customers off shopping with us.

DanielOwner, Griffiths & Sons

Don’t let crime happen in the first place. This is why we invested in Facewatch to protect our people and assets. The results have been brilliant, the roll out continues…

BenHead Of Loss Prevention, Fraser Group

Facewatch is the best technology for deterring and preventing crime that I’ve used in the last 25 years. Colleagues feel safer and morale is better, it’s why we invested in Facewatch.

GarethLoss Prevention and Security Manager, Southern COOP

We installed Facewatch to protect our staff. Facewatch alerts us when a known offender enters the store and deters a situation from happening.

DonnaNational Operations Manager, Harvest Energy

Facewatch has made a huge difference to our business, and we value it hugely. I’d highly recommend it to any retailer.

BenOwner, Lawrence Garages

Facewatch is the new way to proactively address retail crime. We can now actively prevent offenders from offending in our stores. It’s had a great effect on staff morale too.

AndyHead Of Commercial Operations, QD Store Group

Facewatch has not put any customer off shopping with us. In my opinion you should only worry if you have something to be worried about because Facewatch will detect you.

JamesMD, Ruxley Manor

Facewatch allows us to be proactive not reactive. We’re able to avoid the conflict and abuse known offenders bring into store. We make our presence known and they tend just to leave.

RicardoOperations Director, SGN Group

Facewatch continues to be an additional tool to use against shoplifting and antisocial behaviour in our stores.

Kevin HuntManaging Director, Hunts Convenient Store Spar Group

Reduce store theft, creating a safer environment

Facewatch is the UK’s leading facial recognition retail security company. Our proprietary cloud-based facial recognition system safeguards businesses against crime creating a safer environment for customers and colleagues. The system will send an alert the instant a subject of interest enters your premises.

Facewatch is the ONLY shared national facial recognition database. Simple, secure and UK law compliant, we are the premier choice for retail security in the UK. Facewatch is proven to stop crime before it happens. It’s time for retail businesses to take a stand, and proactively tackle the issue of theft head on.


UK Retail Crime Statistics*


violent or abusive incidents every day


incidents of customer theft a year

only 7%

incidents of violence or abuse prosecuted


losses from customer theft

*Source: British Retail Consortium Crime Survey 2023

Facewatch protects your staff and reduces theft by up to 80%, all for under £10 per day.

Facial recognition security systems you can trust

How it works

Real Time Alerts

Take Control

Facewatch matches faces against known offenders as they enter your premises and sends an alert instantly.


Local Intelligence

A database is shared by geography with every Facewatch subscriber, deterring thieves operating in your area.

The Cloud

Quick & Simple

Our platform makes it easy to capture, report and upload data. Saving you time and money.


Peace of Mind

Bank grade security combined with legally compliant systems and processes, ensure your liabilities are covered.

Creating safer environments for:

facial recognition security systems for independent stores

Independent Stores

facial recognition security systems for arenas and events

Arenas & Events

facial recognition security systems for large retail

Large Retail

Facial recognition security systems for estate management

Estate Management

Facial recognition security systems for clubs and bars

Clubs & Bars

facial recognition security systems for hotels and restaurants

Hotels & Restaurants

Facial recognition security systems for forecourts


facial recognition security systems for airports and stations

Airports & Stations

Why choose Facewatch?

Facewatch is the trusted name in retail crime prevention, using facial recognition to proactively protect your staff, customers and stock.


    Our customers include many of the largest retail names in the UK as shown on the home page of our website


    We take care of all the data and facial recognition processing with state of the art algorithms and audit processes to ensure full compliance with the Data Protection Act & UKGDPR


    Our system is designed for maximum security and with minimal personal data

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