Facewatch customers speak to BBC News about their motivation to install Facewatch.

Danyal Shoaib made the decision to install Facewatch in his Surrey service station last month after increasing incidents of racial abuse, threatening behaviour and assaults on staff. He told the BBC “When we started to get physical assaults on staff, that’s when we thought: this isn’t fair on them and we needed to do something about it.” 

Based in Orpington, James Evans from Ruxley Garden Centre has been using the system for much longer and sees the benefits of the proactive crime preventing system:

“Prior to that, [having Facewatch installed] Mr Evans would rely on catching thieves in the act, which could then leave staff waiting two or three hours for police to arrive and make an arrest, he said.”

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