We are often asked about the accuracy of the Facewatch algorithm and what sets us apart from the others. It’s important to bear in mind that we are detecting faces in live conditions and achieving an accuracy rate of 99.87%.

Bias in terms of facial recognition relates to variation in accuracy, as quantified by false match rate or false non-match rate, across a multi-dimensional landscape of faces by age, gender, skin-tone and other facial attributes.

Previously, it was true that facial recognition algorithms had an issue with bias. However, in the past 5-10 years, software developers such as SAFR have focused their attention on combatting bias in facial recognition.

Modern algorithms have been trained on enough data to ensure that racial bias is pretty much eliminated.  Facewatch take this a step further by also using two algorithms, with the primary one being SAFR, and trained facial analysts who have been selected because they have been tested on disparate data sets of faces.

In the year 2000 a US Government Agency called the National Institute of Standards and Technology (NIST) established the Face Recognition Vendor Test (FRVT) program to evaluate the performance of face recognition algorithms which are submitted by software developers from around the world.

In 2019 NIST tested nearly 200 face recognition algorithms from nearly 100 developers with databases of more than 18 million images of more than 8 million people to quantify the demographics differences by sex, age, and race or country of birth. The results of these tests were published in the NIST FRVT Part 3 Demographic Effects report and found that most, but not all, of the algorithms did have a problem with bias which meant that false match rates were usually highest in African and East Asian people, and lowest in Eastern European individuals.

Conversely, for algorithms developed in China, this effect was reversed, with the lowest false positive rates on East Asian Faces, indicating that the training dataset for most algorithms was predominately made up of white faces apart from Chinese software developers whose datasets were predominantly made up of Chinese faces.

One important exception that the NIST noted in their report was that developers such as SAFR supplied identification algorithms “for which false positive differentials are undetectable”. What this shows is that the approach of curating a diverse and representative dataset does make it possible for software developers to train a facial recognition algorithm to have virtually no bias.

An AI or machine learning model can only be as good as the dataset it was trained upon and so with this in mind, from the outset SAFR curated a diverse and representative training dataset of high quality face images to train their SAFR facial recognition algorithms. They also continue to test and measure demographic differentials and further train their facial recognition algorithm to improve accuracy whilst maintaining low bias.

 

 

 

 

Facewatch Founder Simon Gordon recently spoke to CNN’s Anna Stewart about his reasons for starting Facewatch.

The full report can now be viewed here https://ow.ly/oij050PcZ4a

Simon demonstrates how Facewatch works and provides an insight into how the company started from the point of view of a business owner who was experiencing rising levels of crime that the police didn’t have the resource to deal with.

Facewatch is the leader in facial recognition and is proven to reduce retail crime by up to 35% in 12 months.

Contact us today to find out how Facewatch is helping our subscribers to protect their staff and prevent crime

https://bit.ly/3DyjGon

020 7930 3225

#cnn #facialrecognition #ai #crimeprevention

 

 

With reports of a new crime and justice bill that will require judges to impose custody on prolific shoplifters who are caught repeatedly, and the policing minister urging police forces to use facial recognition software, Facewatch Founder, Simon Gordon was invited to discuss how Facewatch helps to effectively combat retail crime on Jeremy Vine’s BBC Radio 2 show.

 

To listen to the full interview with Simon, as well as the listener response, the full episode is available here (Listen from 05:30)

To discover how Facewatch is effectively assisting our subscribers in safeguarding their staff and preventing crime, don’t hesitate to reach out to us today. You can find more information at here or contact us directly on 020 7930 3225.

#facialrecognition #facewatch #shoplifting #crimeprevention #BBCRadio2 #JeremyVine

 

Facewatch Founder Simon Gordon spoke to Evan Davis on Radio 4 to discuss Facewatch and how it works in deterring and preventing crime. 

 

To discover how Facewatch is effectively assisting our subscribers in safeguarding their staff and preventing crime, don’t hesitate to reach out to us today. You can find more information at https://bit.ly/3DyjGon or contact us directly on 020 7930 3225.

#facialrecognition #facewatch #shoplifting #crimeprevention #BBCRadio4 #EvanDavis

 

Facewatch Data Protection Officer explains to Vanessa Feltz how Facewatch prevents crime and protects frontline staff. 

To discover how Facewatch is effectively assisting our subscribers in safeguarding their staff and preventing crime, don’t hesitate to reach out to us today. You can find more information at https://bit.ly/3DyjGon or contact us directly on 020 7930 3225.

#facialrecognition #facewatch #shoplifting #crimeprevention #VanessaFeltz #TalkTV

 

The Co-op has recently experienced a concerning surge in shoplifting, reaching its highest level in history. According to The BBC, the police response to reported serious retail crimes has been inadequate, with a staggering 71% of cases remaining unresolved.

As the shoplifting epidemic in the UK continues to escalate, retailers are actively seeking alternative measures to safeguard their employees and combat crime within their stores.

Facewatch’s cutting-edge crime prevention solution has revealed some compelling statistics for stores with and without Facewatch installed across one of our subscribers:

Year on Year (YOY) overall crime has seen a modest 1.4% increase in stores with Facewatch, in contrast to a distressing 44.1% surge in stores lacking the system.

When it comes to YOY violence, stores equipped with Facewatch have witnessed a notable 17% reduction, while those without it experienced a worrisome 16% increase in violent incidents.

The introduction of Facewatch has proven invaluable in granting peace of mind to frontline staff, as it minimises the need for confrontations. Furthermore, this groundbreaking technology which complies with the data protection act has demonstrated its ability to reduce retail crime by an impressive 35% within just one year.

To discover how Facewatch is effectively assisting our subscribers in safeguarding their staff and preventing crime, don’t hesitate to reach out to us today. You can find more information at https://bit.ly/3DyjGon or contact us directly on 020 7930 3225.

#facialrecognition #facewatch #shoplifting #crimeprevention

Staff safety is a big issue as “criminals have a license to shoplift, which is not a victimless crime.” One of the UK’s largest retailers speaks about the rise in shoplifting and the effect on store staff as “gangs and shoplifters have become much bolder” as a result of the cost-of-living crisis in the UK.

It’s a difficult reality for UK retailers, but we already know that “the police simply don’t have the time or resource to respond to a shoplifting incident”. Read the full article here: https://bit.ly/3Dk7vLq

Facewatch is proven to reduce retail crime by up to 35% in 12 months. Contact us today to find out how Facewatch is helping our subscribers to protect their staff and prevent crime

https://bit.ly/3DyjGon

020 7930 3225

#facialrecognition #crimeprevention #shoplifting #johnlewis #DameSharonWhite

 

An exciting testimonial from our newest partner! In just one week after installing Facewatch, they are already witnessing significant results. Read on to discover their experience first-hand:

 

“Our experience with Facewatch in our Weymouth town centre store has been remarkable. Within just one week of implementing the system, we witnessed a significant decrease in crime and a notable deterrence of repeat offenders.

Previously, our team would only identify offenders after they had already entered the store, selected items, and caused conflicts when confronted. Recovering stolen goods and asking them to leave often resulted in challenging situations. However, with Facewatch, individuals on the Facewatch database are now denied entry at the store’s entrance, simplifying the entire process and making it more manageable. Very quickly, these potential offenders have learned not to target our store at all.

Moreover, we have started reviewing CCTV footage from the previous day to identify any thefts that went unnoticed initially. By promptly reporting these offenders and adding them to the Facewatch database, we ensure that such incidents never go unnoticed again. This proactive approach has not only protected our business and team but will also save us a substantial amount of money in the long run.

We firmly believe that while we may not be able to eliminate the problem entirely, we can certainly displace it to safeguard our business and employees. The Facewatch system’s simplicity and user-friendliness have been instrumental in its success. The training provided was exceptional, and the intuitive nature of the system made it even easier for us to adapt.”

 

Stephen Bassett & Dave Hiscutt from Londis Weymouth

 

Contact us now to find out more and book your FREE demo

0207 930 3225

[email protected]

The Information Commissioner’s Office (ICO) is the UK supervisory authority for processing personal data under the Data Protection Act and UKGDPR. The ICO has closed a formal inspection of Facewatch. The ICO concluded that no regulatory action is required. The ICO “are satisfied the company has a legitimate purpose for using people’s information for the detection and prevention of crime.”

The Office of the Biometrics and Surveillance Camera Commissioner (OSBCC) is the UK supervisory authority for biometric processing and CCTV cameras. The OSBCC has awarded Facewatch certification of compliance with the Surveillance Camera Code of Practice for our use of live facial recognition.

 

Facewatch has become the first facial recognition business to win the official backing of the UK regulator, which has recognised the company’s “excellent and most commendable commitment” to high standards and maintaining public trust.

The Office of the Biometrics and Surveillance Camera Commissioner, Professor Fraser Sampson, has awarded Facewatch its certification mark for meeting all requirements of the Surveillance Camera Code of Practice (SCCP) specifically for the use of live facial recognition.

The Biometrics and Surveillance Camera Commissioner is the UK regulatory authority for biometric processing and CCTV, including facial recognition.

The certification enables Facewatch, the UK’s leading facial recognition retail security company, to demonstrate that they comply with the SCCP for their use of Automatic Facial Recognition within their customers’ premises. The award of the mark follows a detailed accreditation process with the Security Systems and Alarms Inspections Board (SSAIB).

Nick Fisher, chairman of Facewatch, said: “The award of this certification underlines our commitment to best practice, both to prevent crime and protect staff and customers. The public and our subscribers can continue to have confidence in our systems and safeguards.”

Commissioner Fraser Sampson said: “By successfully engaging with the professional accreditation bodies and my certification scheme, an organisation, and more importantly the public, may be reassured that surveillance camera systems which intrude upon their privacy are being demonstrably operated ethically and legitimately to an appropriate standard.

“The certification scheme goes above and beyond the basic requirements of data protection and is designed, as is the government’s Surveillance Camera Code, to enable operators of surveillance camera systems to make legitimate use of available technology in a way that the public would rightly expect and to a standard that maintains public trust and confidence. I acknowledge your excellent and most commendable commitment in that regard arising from your engagement with this process.”

Facewatch takes protecting privacy and complying with the law and the Code of Practice very seriously. Facewatch is the only automatic facial recognition provider that complies with the UK GDPR and the SCCP.

Simon Gordon (Founder)

Surveillance Camera Code of Practice (SCCP) in full: https://bit.ly/3nnvEvP