What is Facewatch?

Is Facewatch For Me?

Facewatch enables your business to report incidents quickly and share information with other businesses in your local community and with your local police.

Anyone can become a victim of crime therefore everyone benefits from a system that helps make communities safer and protects business profits.

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City Centre Manager: 'Drop in shoplifting numbers is due to Facewatch scheme'

A DROP in the number of recorded shoplifting offences in the busy run-up to Christmas in Hereford city centre has been attributed to the new Facewatch scheme. According to the latest retail crime level figures supplied by West Mercia Police, shoplifting in mid-December was down by 26 per cent compared to the same time last year. In December 2014 the...


Facewatch 'thief recognition' CCTV on trial in UK stores

A scheme widely used by UK stores to identify criminals is testing facial recognition technology, the BBC has learned. Until now, Facewatch has provided local groups of businesses with a way to share their CCTV images of shoplifters and other potential offenders. It is now giving shops the ability to generate alerts if a face recognition system matc...


Facewatch mentioned in the Sussex PCC newsletter

Earlier this year Sussex received almost £2 million from the Government's 'Police Innovation Fund', which rewards creative, collaborative and cost-saving projects aimed at transforming policing. The 'Sussex Retail Crime Partnership Project' was one of the successful projects, receiving funding worth £249,000 over the next two years. The Southern Co-ope...



“Excellent technology for fighting crime, reducing bureaucracy and saving time.”

Commissioner, Sir Bernard Hogan Howe, Metropolitan Police Service


“We were greatly impressed with how Facewatch achieves the capture and provision of CCTV evidence to the police. It is apparent how this has had an impact on the prevention of crime and has great potential in further tackling offending. Facewatch really involves harnessing the technology's potential, for the benefit of the victims of crime, and for the effective investigation and prosecution of offences on their behalf.”

Alison Saunders, Chief Crown Prosecutor, CPS London


“I am hugely impressed. Facewatch is hardly rocket science: it’s basically a web-based crime report form. Yet it’s so clever it represents a big advance in policing, in recruiting public involvement, and in crime deterrence, detection and prevention.”

Nick Ross, Crimewatch and Jill Dando Institute


Facewatch enables you to report crimes online, with moving and still CCTV images, directly to the police in a format that is approved and actionable by the receiving force.

Facewatch is now available through selected Monitoring Stations. Simply call your chosen provider who will report the crime, with all available CCTV evidence, to the police and you will be kept fully informed through the system. This service saves your staff time, enabling them to concentrate on your customers.

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Facewatch can be used by local and Corporate Groups to reduce crime through effective collaboration. Locally administered groups such as Business Crime Reduction Partnerships and Business Improvement Districts can use Facewatch to share images and intelligence instantly.

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Facewatch is an on-line crime-reporting tool that saves police time and effort in collecting evidence.

Facewatch enables you to access low-level crime reports instantly from businesses in your force area. You can view the CCTV evidence online, print MG11 witness statements and collaborate online with members of the business community to reduce crime and the impact of crime.

Facewatch empowers businesses to prevent crime by the efficient sharing of images and information.

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