Entries by Stuart Greenfield

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Standing up for retail workers

Response to the recent demand for legislation to protect shopworkers by Nick Fisher, CEO, Facewatch Ltd   Facewatch’ s mission has always been to provide a service that supports retail business owners and create a better retail experience for the customer in an unobtrusive way. It is, therefore, a sad moment to read reports on […]

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Simon Lawrence impressed with Facewatch upgrade

Simon Lawrence, owner of Lawrence’s garages, upgraded to the new Facewatch system and over the last 2 months reports that the system’s new periocular algorithm is performing well. He said,   Since Facewatch installed their new face mask system last November we have been impressed with the way it recognises people wearing masks and the […]

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Daily Mail reports on Facewatch’s success in deterring crime

Meat, nappies, razor blades and deodorant top the list of Britain’s most shoplifted items, reveals the company behind a facial recognition camera system used to spot criminals Meat, nappies, razor blades and deodorant are Britain’s most shoplifted items Facewatch operates in some Southern Co-op stores, Budgens, garden centres   System sends alert to staff when someone […]

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Facewatch facial recognition – A Christmas present and future for those working in retail

Nick Fisher talks about the challenges for retailers and how they are managing crime and violence If you run a business that’s about standing up for individuals privacy rights in a democratic country and rely on creating headline news to encourage people to financially support you, it looks like challenging times ahead. Greater issues such […]

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Why we use Facewatch?- Simon Lawrence discusses Covid, security and the future

A family business with an eye for the future  Simon Lawrence, Director, Lawrences Garages Ltd My great grandfather started his first garage serving fuel in 1919 in Stockwell, SW London. It was a big gamble then as the petrol pump had only just been invented but its early success has led to 5 generations of Lawrence’s running forecourt garages. Trying to be the best at what […]

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Facewatch at the Southern Co-op

Protecting our customers and colleagues Comment from Gareth Lewis, Loss prevention officer at the Southern Co-op The current pandemic and a rise in retail crime are both presenting constant challenges for those of us in the convenience sector. At Southern Co-op, we are regularly adapting to the needs of our customers and colleagues to ensure […]

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MPs urged to protect shopworkers against violence

BRC unveils Shopworkers’ Protection Pledge to protect retail workers against crime Over 400 incidents of violence and abuse against shopworkers occur every day 11 cross-party MPs put their name to the pledge for the launch The BRC has launched the Shopworkers’ Protection Pledge in an effort to support the legislation necessary to protect retail workers […]

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Customer Feedback Survey

During July we asked a selection of Facewatch customers a series of questions about their experience with Facewatch. The feedback showed that all those asked found that Facewatch had reduced shop theft but also helped in reducing anti-social behaviour whilst giving the front of house teams more confidence especially when working after dark and with […]